Welcome to our website.
Deshcamed is DESHCA 3K LTD’s eCommerce website.
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use,
which (together with our privacy policy) govern Deshca 3k ltd’s relationship with you in relation to this website.
If you disagree with any part of these terms and conditions, please do not use our website.
- Company registration number is 10477536
- VAT registration number: 343 0183 35
- EORI registration number: GB343018335000
The term ‘Deshca 3K Ltd’ or ‘Deshcamed’ or ‘us’ or ‘we’ refers to the owner of the website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- By using this website, you are confirming that you are over 18 years of age.
- We are not healthcare professionals- to avoid causing injury or harm, always seek professional advice before purchasing or using any medical device.
- This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties (such as PayPal).
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
- We cannot be liable for the consequences of late or delayed delivery.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
If you are ordering from Deshca 3k Ltd for your own use (for a non-commercial purpose) then the Consumer Contract Regulations apply:
see our
Returns Policy.
The Order process
Placing Your Order:
You can place orders online via our website - www.deshcamed.co.uk.
Our website is fully PCI compliant and all payment information is encrypted to ensure total security of your data.
Any orders placed after 3.00pm or at the weekend will not be processed until the next working day.
Email confirmation is sent for every order placed- this confirmation is sent to the email address input when you place the order (or to your PayPal). We cannot re-send this confirmation, so please ensure you enter the correct email address.
We accept payment from all major credit and debit cards, and we also accept payments via PayPal.
Where possible, we endeavour to process and despatch all orders placed before 4.00pm the same day.
We have many products listed on our website- whilst we aim to have all items available for immediate despatch, sometimes the manufacturer has production issues which results in delays.
If you place an order for an unavailable item, we will inform you via email. You can then either wait for the item to arrive, choose an alternative or cancel the item from the order and receive a refund.
All images of products are purely for illustration only and do not form part of the description of the product.
Deshca 3K Ltd cannot accept responsibility for any difference between the image on the website and the actual appearance of the product.
All prices on our website and in our catalogue are displayed on an “invitation to treat” basis- if a product is ordered (and the price is incorrect) we are not obliged to sell the product at the incorrect price. The order will be cancelled, and a refund will be processed.
If there is a problem with the payment (if your bank declines the payment, there are security concerns etc) we will contact you to advise. We reserve the right to decline an order or payment- we can also insist that an order is only sent to the registered address of the payment card.
Upon delivery, you must inspect the goods carefully for damage as Deshca 3K Ltd is unable to accept responsibility for damage in transit, shortage of delivery or loss of products unless the customer advises us via telephone within five working days from the date of delivery.
When you place an order, you can create an account to store your order history and track orders or you can checkout as a Guest- if you checkout as a Guest, we cannot add orders to your order history.
Prices & Payment:
- We take payment in full from your chosen payment option upon receipt of your order.
- All goods are subject to availability.
- All prices are exclusive of VAT at the current rate and are shown in Great British Pounds Sterling. Any currency conversion on the website is purely for comparison, the actual price paid for overseas orders will be determined by the rate of exchange on your payment card.
- VAT will be charged on all orders within the UK and the EU. VAT can be exempt on certain products upon completion of an online form. Individuals/organisations wishing to claim VAT exemption on non-exempt products will need to provide supporting documentation when the order is placed.
- All goods delivered remain the property of Deshca 3K Ltd until they are paid for in full.
- Only one discount code may be applied to any single order.
Deliveries
Delivery costs are shown at checkout and orders over £99 excluding VAT qualify for free UK delivery (some areas excluded).
Full details, including international and unsuccessful deliveries, are on our
Delivery Policy page.
Cancellations and Returns
Consumers have 14 days from receipt to cancel under the Consumer Contract Regulations, subject to the exclusions listed on our
Returns Policy page, which also explains how to return faulty or incorrect items.
Business To Business
Trade customers, practices and organisations are bound by our
Business to Business Terms & Conditions, which cover credit accounts, payment terms, returns and warranty.